logo

Warranty

Thank you for shopping Super Talent.com.

Super Talent Technology Corp. ("Super Talent") is dedicated to supplying its Customers with innovative SSD, USB flash memory, and other storage products that are reliable and durable, and price-competitive. Our San Jose, California-based team takes great pride in our product line and is dedicated to ensuring our Customers' complete satisfaction. To earn your loyalty and future business, we stand behind the products we sell with this Limited Warranty. We thank you for being our valued Customer!

Who is covered by this Limited Warranty?

This Limited Warranty covers Customers (original direct purchasers/end-users only) of designated Super Talent products sold through our sales representatives, our online store, and our authorized distributors and resellers.

What is covered by this Limited Warranty?

This Limited Warranty applies solely to the products manufactured by Super Talent ("covered products") listed below. It does not apply to any other product or item sold or distributed by Super Talent, including any third party products, third party system or flash memory products, components, software, accessories, or peripherals.

The covered products of Super Talent described below are tested and warranted to be free from material defects in workmanship and materials and to conform to their published specifications (hereafter "Limited Warranty" or "Warranty") for the duration specified below ("Limited Warranty Period").

During the Limited Warranty Period, should a Super Talent covered product fail under normal use in its recommended environment as a result of a material defect in workmanship or materials, Super Talent will provide Limited Warranty Service (defined below) to the original Customer (direct purchaser/end-user only) on the terms and conditions set forth herein.

The Limited Warranty is subject to all of the terms and conditions, disclaimers, procedures, requirements, deadlines, limitations, exclusions, and exceptions described below ("terms and conditions"). Customer accepts without reservation or exception all of these terms of conditions in purchasing a covered product from Super Talent.

RMA

For product support, please complete the attached Super Talent RMA Form.

Customers are welcome to choose either the Adobe PDF version or the Word Document version below.


Email the Word Document version to Support@SuperTalent.com or Fax the Adobe .pdf version to 408-941-0941.
You will receive a reply via Email or Fax with your RMA # attached. You must submit a RMA request form to obtain the RMA number before returning your product to Super Talent via Email or Fax only.
For Microsoft Windows To Go Technical Support Please Contact us (at): WTG.support@supertalent.com

Helpful Suggestions:

  • Please be sure to write your valid RMA return # on your package
  • Check to ensure that your preferred return address is correct
  • Confirm that your email address is correct
  • Make certain the SuperTalent brand part number is correct
  • Verify that the product description is correct
  • try to protect the product from further damage during shipping

If customers need further assistance, address all questions to Support@SuperTalent.com