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UltraDrive GX2 worn out - Always repairing disk at start-up

Any Indilinx controller base SSD, 2.5" / 1.8" / VSSD / SLIM LITE / Master Drive KX2

UltraDrive GX2 worn out - Always repairing disk at start-up

Postby schnem » Thu Dec 27, 2012 12:17 pm

Modell: UltraDrive GX2
Size: 128 GB
SN: TH58NVG6D2ETA20


Hi Forum!

For a month now, my 2,5 years old SSD always gets scanned AND repaired (dozends of index entries etc.). As I found out, due to a firmware bug there was a very strong wear out so I guess this is the problem why more and more sectors are getting unusable. I upgraded to FW 2142, but too late of course.

Warranty is gone for since march. Is there any other possibility, may be goodwill of SuperTalent or similar?

Thanks for your help!

Samuel
schnem
 
Posts: 1
Joined: Thu Dec 27, 2012 12:04 pm

Postby STT_ayang » Fri Dec 28, 2012 9:09 am

Hi Samuel,

The best course of action for me is to refer you to our RMA page which can be found at http://www.supertalent.com/support/rma.php.

Please keep in mind that you must submit a RMA request form via Email or Fax only to Super Talent in order to obtain the RMA number before returning your product.
STT_ayang
 
Posts: 39
Joined: Mon Dec 17, 2012 11:19 am


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